Delete your data

Last updated 20 August 2026

You can delete your Postii account and everything in it at any time. Nobody has to approve it and you do not have to email anyone to ask.

If you have a Postii account

Sign in and go to Plan & billing → Delete account.
Type your email address to confirm. This is deliberate friction.
Everything is deleted immediately and you are shown a confirmation code.

Only the account ownercan do this. If you are a team member, ask an owner to remove you — that deletes your access and anonymises your name in the activity log without destroying your colleagues' work.

If you connected Postii to Facebook, Instagram or Threads

Removing Postii from your Facebook or Instagram settings automatically tells us to delete your data — Meta sends us a deletion request and we act on it. You do not need to do anything else.

To do it from Meta's side: Settings & privacy → Settings → Apps and websites, find Postii, and remove it.

If you do not have an account, or cannot sign in

Email privacy@postii.app from the address you signed up with, with the subject “Delete my data”. We will confirm within 30 days and usually within a few working days.

If you cannot email from that address, tell us and we will find another way to check it is you before we delete anything — we are not going to erase somebody on an unverified request.

What gets deleted

Your login and password
Your workspace, brands and every setting
Every draft, scheduled post and piece of media you uploaded
Every connected social account token — our ability to post as you ends immediately
Your AI usage history
Your name and email in the activity log, replaced with an anonymous marker

Posts already published stay published. Once a post is live on LinkedIn or X it belongs to that platform, and only you can delete it there. Deleting your Postiiaccount stops us posting anything further; it cannot reach back into someone else's network.

What we have to keep

What	How long
Your account and workspace	For as long as the account exists. Deleted within 30 days of you asking.
Posts, drafts and schedules	Deleted with the account. Posts already published to a platform stay on that platform — only they can remove those.
Connected platform tokens	Deleted immediately when you disconnect a channel, and with the account.
The approval audit log	Deleted with the workspace if you are the last person in it. If colleagues remain, the entries stay for them and your name is replaced with an anonymous marker.
Billing records	Kept for 7 years. Tax law requires it and we cannot delete them on request.
Server logs	Around 30 days, then discarded automatically.
The early-access list	Until we launch the thing you asked about, or until you ask us to remove you — whichever is first. Email privacy@postii.app and it is gone. You do not need an account to ask, and we will not ask you to make one.

The two exceptions are the approval audit log and billing records, and both are explained in the Privacy Policy. Neither still identifies you after deletion: the audit log is anonymised, and billing records are held by Stripe under tax law rather than by us for our own purposes.

Just want to disconnect one account?

You do not have to delete everything. In Channels → Connections, disconnecting a channel deletes that platform's token immediately while keeping your posts and history. That is usually what people actually want.